Title: Manager, Grant Services
Employee Working Location: Remote/Virtual (Canada)
Employment status: Temporary full time
Salary band: 60, 733.00 to 88,568.00  / year

The Canadian Red Cross (CRC) – one of the most inspirational not-for-profit organizations on this planet and an awardee on the Forbes list of Canada’s Best Employers 2022 – is seeking a Manager, Grant Services to join our team.

We are guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.

Starting with the hiring process, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.

The incumbent will be reporting to the Senior Director, Recovery, the Manager, Grant Services plays a key role in the design, development, and operationalization of granting activities within the Recovery Services portfolio, as well as providing technical granting support to other Society initiatives. With granting defined as an area of expertise for Canadian Red Cross Vision 2025, the role also has a distinct focus on the continuous improvement, quality management, and monitoring of Canadian Red Cross granting practices for emergencies, recovery, and other fields of work.

In this role, you will:

Responsibility 1: Program Development and Technical Support

• Provide project management leadership and technical expertise for the design, development and launch of new granting initiatives Society-wide, with direction from Recovery Services leadership and in collaboration with operational stakeholders
• Design and develop supportive granting tools and processes, balancing contextual needs and specifications with service line standards and practices (e.g., guidelines, application packages, report templates, workflows)
• Support community engagement in granting where appropriate, for example by supporting the convening of decision-making tables or advisory bodies
• Liaises with the Legal and Finance teams to put in place appropriate legal, monitoring, and compliance tools for granting initiatives (agreement templates, compliance monitoring, financial monitoring, etc.)
• Deliver orientation, training, and capacity building activities to support the operationalization of granting initiatives by geographies, service lines or programs
• In collaboration with Grant leadership, undertake monitoring and quality management activities such as file reviews, audits, field visits, etc.
• Support grant management as required/directed, including reviewing applications and reports under active grant programs, etc.

Responsibility 2: Grant Methodology and Tools

• Contribute to the development and documentation of grant methodology in alignment with CRC standards and in response to new and emerging program opportunities
• Lead the design and development of operational granting practices across the Society’s fields of work
• Produce quality materials to further organizational understanding of Recovery Services, granting theory and practice, service line offerings, and standards (presentations, briefings, etc.)
• Develop and maintains toolkits of standardized yet adaptable granting tools (principles, guidelines, application packages, program management frameworks, training packages, etc.)
• Contribute to the development of compliance, quality assurance, and risk management practices relative to granting
• Collaborate with other Recovery Services personnel on the set up and use of grant management systems (including SM Apply or others)
• Contribute to the identification, selection, and development of new systems to support granting programs
• Solicit, collate, analyze, and share feedback regarding granting methodology and practices to inform continuous improvement
• Keep informed of current practices in humanitarian and emergency granting and identifies opportunities and applications to Canadian Red Cross programming (including for example undertaking reviews, environmental scans, benchmarking, presentations)

Responsibility 3: General Recovery Services

• Contribute to the development of Recovery Services offerings and standards, and develops supportive frameworks, work plans, and other development tools
• Collaborate across Recovery Services, including with Program Administration, Case Management and Operations teams, leveraging experience, practices and lessons learned
• Contribute to planning, budgeting, reporting, risk management, and quality management as required
• Actively works to promote reconciliation, equity, and inclusion in Recovery Services and in granting approaches, by staying informed of relevant practices in the sector and engaging with internal and external stakeholders
• Manage personnel as required
• Provide surge capacity relevant to expertise, as required
• Participate in disaster planning, preparation, and response, as required
• Contribute to a healthy and safe working environment
• Perform other duties, as required

What we are looking for:

• University degree in a related discipline. An equivalent combination of education and experience will be considered.
• Minimum of 3-5 years experience with grant management in the not-for-profit, humanitarian, or community development sector
• Experience in program design and development
• Understanding of the role of the Red Cross and other organizations in disaster response, recovery and community resilience
• Knowledge of program and project management principles, including Results Based Management, Logical Frameworks, Gender Based Analysis+, etc.
• Knowledge of legal frameworks and principles for granting in Canada
• Strong PMER knowledge and experience
• Exceptional writing skills to draft documents that articulate complex concepts in simple and understandable language
• Project management skills to coordinate multiple program components, understand dependencies and plan the design and development of grant programs
• Ability to harmonize perspectives among internal and external stakeholders while fostering a collaborative working environment
• Strong analytical and problem-solving skills
• Ability to take in a variety of perspectives and needs, and to propose solutions in the best interest of CRC and the communities we serve
• Ability to influence and support others, and to work collaboratively as part of remote and in-person teams
• Ability to deliver under tight timelines in ambiguous and challenging environments
• Experience in delivering technical support, training, and capacity building to diverse teams in complex situations
• Familiarity with the Microsoft Office suite and proven ability to learn new systems/platforms quickly
• If driving for society business; a valid driver’s license is required with a satisfactory drivers’ abstract.

Working conditions:

• The majority of the work is performed in an office or home environment.
• Some work may be performed in an environment which may have varying degrees of impact from the disaster or emergency situation.
• Occasional requirement to work overtime hours, often with short notice.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).
• At this time, the CRC has temporarily suspended our Covid-19 vaccination policy and does not require but continues to strongly encourage full vaccination of all our personnel.

Qualified applicants are encouraged to apply as soon as possible – those who apply after the selection process has started may be held for a second review if needed OR reviewed for alternative roles. We appreciate the time and effort it takes to apply and thank you in advance.

If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.