Languages
English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Experience
1 year to less than 2 years

Work setting

• Real estate
• Remote location

Responsibilities

Tasks

• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Oversee the preparation of reports
• Respond to employee questions and complaints
• Plan, organize, direct, control and evaluate daily operations
• Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Establish work priorities and ensure procedures are followed and deadlines are met
• Manage difficult situations with customers
• Review, evaluate and implement new administrative procedures
• Carry out administrative activities of establishment
• Assemble data and prepare periodic and special reports, manuals and correspondence
• Address customers’ complaints or concerns
• Schedule work of other staff

Supervision

• 1 to 2 people

Experience and specialization

Computer and technology knowledge

• Google Docs
• Microsoft Publisher
• MS Excel
• MS PowerPoint
• MS Windows
• MS Word
• Electronic scheduler
• Social Media
• MS Office
• Electronic mail
• Spreadsheet