Patient Ambassador

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Patient Ambassador

Job Information
Author pmnationtalk
Date September 25, 2020
Type Part Time
Company Interior Health Authority
Salary $20.95 - Per Hour
Location Trail, BC
Category Medical / Health
Client Interior Health Authority
Contact Information
Apply Now!

Patient Ambassador

Competition #: 01438692
Bargaining Unit: HEU
Reports To: MANAGER
Hourly Wage: $20.95


Position Summary
Interior Health is committed to supporting the great efforts of our health care professionals due to COVID-19. In preparation for this challenging time, we are seeking Patient Ambassadors throughout the Interior Health region.

Kootenay Boundary Regional Hospital located in beautiful Trail, B.C. is looking for a Patient Ambassador’s to join their team! This is a project position part time (0.47 FTE) until March 31, 2022.

The Patient Ambassador’s primary role is to greet and engage with all individuals entering the building such as visitors, employees, and contractors, to ensure their attendance at the site is essential and to ensure non-essential visitors understand entrance restrictions. The Patient Ambassador supports the safety of patients and their families, and staff, by communicating information about visitor limits in a thoughtful and informative manner.

This position performs a variety of clerical duties such as:

• Identifies if a visit is essential by communicating with all people who present at points of entry for the assigned entrance or site by following the script and documentation provided for the role.
• Explains Interior Health entrance restrictions as required and asks self-assessment questions.
• Provides direction to essential patients and the public regarding the locations of various departments and services.
• Follows established communication channels to raise concerns to site leadership.
• Cultivates as safe an environment as possible for those entering the facility, while still adhering to infection prevention protocols and directions, violence prevention, and cultural safety training.
• Maintains records on visitor admissions as assigned.
• Performs other related duties as assigned.

Shift Types for this position are days and evenings and shift times are from 09:00 to 17:00 hours.

Come live, work and play where others only vacation. Make a difference, love your work, apply today! Our focus is on giving people room to grow, to make an impact in the lives of others.

Education, Training and Experience:

Grade 12, one year recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities:
– Ability to communicate effectively, both verbally and in writing.
– Ability to work effectively with others.
– Ability to keyboard at 45 wpm.
– Ability to organize work.
– Ability to operate related equipment.
– Physical ability to carry out the duties of the position.

**Please upload your High School Diploma and a Typing Test (min. 45 wpm within past 48 months) from a recognized institution. Online typing test are not accepted.**

* All postings with a closing date specified close at 11:59 pm PT

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