Programs Director (Full-time position; Permanent)
There are nearly 40,000 Indigenous people in our Nation’s Capital and Wabano serves over 15,000 of them every year. While you may think of Wabano primarily as a medical clinic, most clients come through doors to be part of our programs. From Elder teachings to youth culture camps, from seniors’ home support to cooking and fitness classes, the Programs Department is the cultural hub of Wabano.
The Programs Director role has been a core component of Wabano’s senior management team for 20 years, but over time, the role has evolved and grown. In the last five years, the Programs Department has doubled in size and now has five robust teams with forty staff creating and delivering unique programs for every stage of the life cycle.
Wabano is now looking for an experienced leader to create a new vision and structure for the Programs Department and oversee its success. If you are the right person for this role, you understand process, people, and how they work in tandem for service excellence. You thrive equally on balancing budgets and balancing workflow (yours and your team’s). But most of all, you have the passion and drive to build strong teams with the right mix of skills to serve and transform community.
Reporting to the Executive Director and working as a member of our senior management team, the Programs Director will lead the operational success of Wabano’s cultural, health and social programming. We will rely on you to form a strong, enthusiastic team dedicated to improving the lives of Indigenous people and with the skills to meet both funder and community expectations.
The successful candidate will be responsible for:
Team management and development
- Craft a new Team structure and create a plan to actualize this new structure.
- Recruit, hire, and oversee orientation and continual learning of your department.
- Supervise and coach your Team Leads.
- Build cohesion between your teams.
- Inspire confidence in your team through effective communication and clear direction.
Quality program creation, delivery and evaluation
- Be inspired by Indigenous ways of being and knowing, finding innovative ways to merge culture with services.
- Identify client and community needs and support team in creating services to meet these needs – balancing with funder requirements.
- Implement relevant activities on strategic plan and communicate strategic priorities to your team.
- Engage consultants (evaluators, event planners etc.) and traditional knowledge keepers to support your team’s efforts.
- Monitor quality of all services, identifying areas for improvement and leading solutions when needed.
- Streamline internal operational processes so that staff can do their work effectively.
Program budgets and reporting
- Create budget forecasts and spending plans, in collaboration with Finance Director and Executive Director.
- Manage program budgets and monitor spending.
- Ensure all funder reports are completed accurately and on time.
This is an extraordinary opportunity for a person with team management experience to grow and be part of innovative cultural programs.
Specific requirements include:
- Minimum of a BA, MA preferred
- 5 years of experience in team management role
- Indigenous ancestry preferred, or equivalent work/lived experience with Indigenous communities. Only candidates with experience working with Indigenous people will be considered.
- Strength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams, empowering them to elevate their levels of responsibility, span-of-control and performance.
- Strong project management skills overseeing complex, multifaceted projects resulting in measurable successes and program growth.
- Demonstrated success developing and operationalizing innovative community programs.
- Excellent verbal and written communication skills with exceptional attention to details.
- Ability to work occasional flexible hours including evenings and weekends.
- Clear criminal reference check to work with vulnerable population is required.
Why Work for Us:
- Collaborative and Supportive Work Environment
- Group Health and Dental Insurance
- Defined Benefit Pension Plan/ Employee Pension Plan with contribution by Wabano.
- Employee Assistance Program
- $90,000-$95,000 per year + Benefits
Application materials include a cover letter and resume. As an option, we would welcome a 2–3-minute introduction video to get to know you better. This opportunity will remain open until filled, so tell us your story early!
Wabano is an inclusive and equitable organization, encouraging applications from qualified women and men, including persons with disabilities and members of visible minorities. The position is open to all qualified applicants, although preference will be given to candidates of Indigenous ancestry (please self-identify in your application).
Wabano is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity or interviewing, please advise if you require accommodation.
We thank all those who apply.