Project Coordinator, Medical Staff Onboarding & Orientation

Project Coordinator, Medical Staff Onboarding & Orientation

Job Information
Author pmnationtalk
Date September 2, 2021
Deadline Open
Type Full Time
Company Interior Health Authority
Location Kelowna, BC
Category Coordinator
Client Interior Health Authority
Contact Information
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Community :KELOWNA

Position Summary

Do you have excellent verbal and written communication skills? Are you skilled at chairing and leading meetings and facilitating working groups? We have an exciting opportunity for a Project Coordinator, Medical Staff Onboarding & Orientation to join our Physician Engagement Team!

About the role:

The Project Coordinator, Medical Staff Onboarding & Orientation plans, organizes and controls activities associated with the design and implementation of an effective and efficient process to onboard and orient medical staff in Interior Health using a project management approach.

The Project Coordinator will work collaboratively with a Rural Physician to co-lead the creation of an optimal Medical Staff Onboarding & Orientation (MSOO) program tailored to meet the needs of new medical staff while ensuring the MSOO program is comprehensive, easy to access, and practical.

A Quality Improvement approach will be employed to optimize success of new medical staff, while meeting the needs of the organization by:

• Undertaking a systematic assessment of the current state of MSOO at IH, to identify available resources and prioritize areas in need of improvement
• Co-designing with medical staff and relevant IH departments to create a user friendly and comprehensive MSOO experience
• Creating a MSOO package of materials that encompasses IH requirements to ensure medical staff are “job ready” while meeting the needs of medical staff in preparing to practice
• Streamlining the MSOO processes and removing barriers
• Ensuring medical staff are successfully orientated into IH, their physical workplace, their department or program, and their communities
• Creating a central location for medical staff to access resources which support the MSOO process and support the physician journey
• Exploring options for a mentorship and/or coaching program to pair new medical staff with an existing experienced member of the medical staff
• Integrating a standard process to solicit feedback on their experience and identify and quickly prototype and evaluate MSOO program improvements

Experienced in medical staff engagement, the Project Coordinator recognizes the complexities of leading change with a diverse group. The Project Coordinator develops, fosters, and maintains strong collaborative working relationships with and among the Medical Affairs leadership, Executive Medical Directors, senior Interior Health leaders and external partners.

This is a temporary full time position until March 31, 2022 or return of the incumbent.

Some duties of the position:

• Establishes detailed project charter plans and objectives to outline timelines and project deliverables.

• Responsible for all aspects of project development and implementation and provides a single point of contact. Takes project from original concept through final implementation including negotiation responsibility and facilitates consensus with stakeholders as needed. Defines objectives and implementation plan, identifying project risks and creates a risk mitigation plan.

• Develops detailed work plans, schedules, project estimates, resource plans and status reports. Leads project meetings and is responsible for tracking and reporting on implementation progress according to planned milestones and outcomes and follows up to ensure implementation is complete. Identifies and ensures the expedited resolution to problems or barriers to enable successful project/change completion. Defines project scope and makes recommendations regarding project scope changes.

• Develops specific evaluation criteria, performance measures, definitions, and evidence to conduct quantitative and qualitative analysis in collaboration with project/program leads and other stakeholders.

• Maintains ongoing support of the initiatives from project sponsors and user groups; ensures stakeholders remain engaged, supportive and involved with the project. Provides financial updates as required.

• Participates in the establishment of project team(s) by gathering input from stakeholders. Provides technical and analytical guidance to project team members, conveys policies and priorities, coordinates work and ensures issues are resolved or escalated to ensure project deliverables and timelines are met.

• Utilizes standard Project Management tools, methodologies and templates for tracking and reporting progress.

• Plans and executes handover to operational support at the conclusion of the project.

• Performs other duties as assigned.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today!

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with the application process, job readiness, interview readiness or tips for resume and cover letter writing, send your question via email to [email protected] to be redirected to the Employment Advisor.

Why Interior Health is a Top 100 BC Employer


Education, Training, and Experience
• A two-year post-secondary certificate in Business or Health Administration.
• Three to five years of recent, related experience in facilitating and managing consultation processes with a wide range of stakeholder groups.
• An equivalent combination of training, education, or experience will be considered.
• Knowledge of, and experience in, working with the Project Management Institute’s PMBOK methodology or Project Management Professional (PMP) certification is an asset.
• Prior experience related to physician recruitment, physician services or staff onboarding activities is an asset.
• Experience working collaboratively and successfully with physicians and medical leaders is preferred.

Skills and Abilities
• Demonstrated knowledge of and skill at implementing change management in a complex environment that is consistent with the vision, purpose, and operating principles of IH.
• Ability to plan, organize, coordinate, and allocate resources to accomplish project plan objectives within deadlines.
• Knowledge of project management principles and methodologies.
• Ability to accept and assume responsibility, work without direction and under pressure, meet deadlines, problem-solve, make well-informed decisions, use initiative and judgment to develop courses of action that are results-oriented, and anticipate and respond to changing priorities.
• Proven ability to write, analyze, and edit project plans, proposals, Service Level Agreements, MOU’s for accuracy and consistency.
• Excellent verbal and written communication skills coupled with the ability to write or edit high quality business documents (e.g. master project plans, risk management plans, communication plans, progress reports, project wrap-up documentation).
• Excellent interpersonal skills, with the capability of providing leadership to a diverse project team and interact comfortably with senior and executive personnel in the organization.
• Excellent presentation, facilitation and negotiation skills. Ability to chair/lead meetings and facilitate working groups
• Physical ability to perform the duties of the position.

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