Project Lead, Mhsu Extension Of Community Health Outcomes

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Project Lead, Mhsu Extension Of Community Health Outcomes

Job Information
Author pmnationtalk
Date May 4, 2021
Deadline Open
Type Full Time
Company Interior Health Authority
Location Vernon, BC
Category Health
Client Interior Health Authority
Contact Information
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Community :VERNON

Position Summary

The Project Lead, MHSU Extension of Community Health Outcomes (ECHO) prepares and coordinates “cycles” of targeted knowledge exchange between primary care providers and MHSU clinicians from initial planning through implementation and evaluation at the regional level. Using the evidenced based and standardized “project Echo” approach, the Project Lead is also accountable to and responsible for using this Canada wide approach to support awareness and implementation of priority Interior Health (IH) and provincial MHSU strategies being implemented. The Project Lead provides leadership to project teams, and ensures the involvement and participation of key stakeholders including clinicians, medical staff, and support staff through all the project stages so that projects are delivered within scope, cost, time, and quality. The Project Lead is required to lead or coordinate several projects simultaneously.

The Project Lead supports the Network Director, MHSU and works with other leaders from across IH and key stakeholders at the site, community, and provincial levels to facilitate ongoing collaboration, potential for standardization of approaches and application of knowledge exchange principles. Additionally, the Project Lead develops and populates project charters, status updates, briefing papers and reports, and ensures the timely and effective implementation of decisions and communication between various working groups, teams, key stakeholders, site leadership, the IH MHSU Network Team and Senior Executive.


1. Provides leadership and direction to ECHO initiatives, including the development of project teams, for high priority IH and provincial MHSU initiatives, under the direction of the Manager HIS and supporting the Network Director.

2. Applies knowledge and experience in project management, process review, and analysis to ensure initiatives are completed in a timely manner, and result in quantifiable and documentable improvements.

3. Analyzes key strategies, initiatives, and opportunities and provides feedback to the Network leadership on the feasibility and requirements for the achievement of objectives. Identifies and analyses gaps in service delivery, knowledge and health care outcomes and provides suggestions for mitigation of issues.

4. Identifies and promotes the expedited resolution to problems or barriers to enable successful project implementation.

5. Provides regular updates to the Manager HSI and the Network Director, as required, on implementation status and issues encountered in any project area. Prepares formal reports including project executive summary, project charters, needs assessment, gap analysis, work plans, summary of programs and service areas, cost estimates, status updates, and escalates issues for resolution within the Network leadership teams. Measures progress towards goals and objectives and identifies key factors that account for any deviation from stated goals and objectives. Works with the IH MHSU Network and Operations teams, key staff, and physicians on remediation and implementation.

6. Liaises with internal and external stakeholders to ensure full stakeholder identification and participation in the ECHO project area. Facilitates consensus and collaborates with the Department, Portfolio, and subject-area experts and leaders to ensure a coordinated and strategic approach to the planning and implementation of ECHO “cycles”. Works collaboratively with SCSP Project Managers, management, clinical and physician leaders to champion change in MHSU services and ensure transparent communication to all parties.

7. Conducts reviews and gathers information related to relevant standards, initiatives, best practices, benchmarks, policies, and clinical requirements to ensure the information is available to Project participants. Promotes consistent processes and continuous improvement of practices throughout the delivery of MHSU services across the region. Contributes to the sharing of improvement strategies through forums such as steering committee and possible ECHO Super Hub and / or other ECHO’s Canada wide to promote the spread of best practices.

8. Collaborates with departments outside of MHSU to identify, develop, implement, evaluate, and report on the impact and outcomes of key IH and provincial strategies.

9. Participates in Health Authority-wide committees and working groups as required. Works collaboratively with other change management and project management leaders and experts to ensure integration of IH principles in planning and execution. Links with similar positions across the region, to identify opportunities to collaborate on implementation of key provincial initiatives.

10. Performs other related duties as assigned.


• A level of education, training, and experience equivalent to a Bachelor’s degree.
• Five years of recent, related experience at a senior level working within a complex public or private sector environment. Recent experience with system change initiatives in a regional health authority, hospital, or community health setting is a significant asset.
• Formal education and/or experience in project management is required.

LEADS Capabilities
Demonstrates all LEADS Capabilities, in particular:
• Leads Self/Cultural Agility – self-awareness, demonstrates character; noticing and adapting to cultural uniqueness to create a sense of safety for all.
• Engages Others/Empathy – communicates effectively; listens with heart rather than reacting
• Achieves Results/Process Orientation – takes action to implement decisions, assesses & evaluates results, follows culturally respectful processes that also produce results
• Develops Coalitions/Building a Trust-Based Relationship – builds partnership and networks to create results, demonstrates a commitment to customers and service, participating in open exchanges of experiences and culture
• System Transformation/Credible Champion – demonstrates systems/critical thinking, strategically oriented to the future, champions & orchestrates change, remains self-aware and maintains effective relationships, shows courage and conviction in advocating for change for the betterment of Aboriginal people.

Skills and Abilities
• Advanced project management skills and in-depth knowledge of project management concepts, methods, practices, and tools.
• Ability to provide leadership to others in a team setting.
• Broad knowledge of healthcare and system/service delivery models.
• Excellent communication skills including the ability to facilitate, negotiate, and persuade others both internal and external to the organization. Superior verbal and written communication skills are required.
• Ability to orchestrate multiple activities at once to accomplish results.
• Ability to effectively present and clarify requirements, and gain support for expectations, ideas, and concepts with various audiences/stakeholders.
• Ability to create and achieve results by engaging and influencing individual, group, or departmental goals.
• Ability to inspire and guide individuals toward goal achievement.
• Knowledgeable about policies, practices, trends, and information affecting the business and/or organization.
• Ability to develop and communicate solutions/responses to diverse problems/requests.
• Ability to effectively explore alternatives in order to make appropriate decisions.
• Ability to multitask, prioritize tasks, and provide timely responses.
• Physical ability to perform the duties of the position.

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