Quality Improvement Consultant

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Quality Improvement Consultant

Job Information
Author pmnationtalk
Date January 14, 2021
Type Full Time
Company Interior Health Authority
Location Kelowna, BC
Category Medical / Health
Client Interior Health Authority
Contact Information
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Community :KELOWNA
Position Summary

Interior Health is looking for a Quality Improvement Consultant to join our Quality Assurance team! If you are adept at quality improvement methods and have excellent communication skills, apply today!

This is a temporary full time position until approximately June 29, 2021 or return of the incumbent.

About the Role:

The Quality Improvement Consultant is responsible for providing leadership and expertise in the application of quality improvement principles, practices, and tools in support of clinical program priorities within the Quality, Risk and Accreditation Department across Interior Health. The Consultant promotes the integration and standardization of evidence-based systems and tools as identified, and in alignment with, the QRA Strategic Plan. The Consultant works with the Quality Team to evaluate goals and objectives identified in the Quality work plans.

The Quality Improvement Consultant may also be responsible for participating in serious incident reviews and providing reports and recommendations for action arising out of incident investigation.

As an integral member of the Interior Health Quality, Risk and Accreditation Department, the Consultant collaborates with health care leaders, managers, and physicians to provide leadership and expertise in the planning, implementation, and evaluation of improvement initiatives designed to improve quality of care, service utilization, safety, and risk reduction to produce measurable outcome results.

Some Key Duties may include:

  • Provides leadership and expertise to promote a culture of quality improvement.
  • Facilitates the integration of quality improvement initiatives that can be monitored and measured using reliable data.
  • Collaborates with leaders, physicians, and staff to provide leadership and quality improvement expertise to local community teams in the planning, implementation, and evaluation of quality initiatives designed to improve patient-centred care, service utilization, patient safety, and risk reduction.
  • Aligns and integrates improvement efforts with IHA quality service teams, programs, and networks.
  • Identifies and assesses site-based quality improvement needs related to the integration of quality improvement methodology, evidence based systems, and tools within everyday work processes.
  • Maintains, monitors, and analyzes quality data and supports the collection of this data.
  • Initiates and implements methods of improvement aligned to the Quality Risk/Accreditation strategic plan and priorities.
  • Monitors performance indicators across the continuum of care utilizing Quality management principles, concepts, tools, and methods.
  • Works with other members of the QRA Department as appropriate to support the implementation and evaluation of the BC Patient Safety Learning System for incident reporting.
  • Completes assessment of QI processes, ensures that standards are in place, and advises on changes required (e.g. compliance with Accreditation Canada Standards).
  • Provides facilitation, coaching, and support to teams in the development, monitoring, and analysis of key performance indicators in alignment with other levels of reporting in Interior Health.
  • Performs a leadership role in the integration of accreditation principles and standards with local initiatives. Coaches and facilitates teams participating in Interior Health programs, networks, and services in accreditation self-assessment, planning, and survey preparation and follow-up.
  • Contributes to the development and review of policies and guidelines related to patient safety and the quality of care. Provides expert advice to leaders, as needed.
  • Performs other duties as assigned.

** First consideration will be given to internal candidates.**

Love your work. Apply today!


  • Masters degree in a health related field
  • Two to five years recent clinical experience in health care services required
  • Educational preparation in quality improvement and patient safety
  • Three years progressive management experience
  • Or an equivalent of education, training, and experience
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