Regional Hub Manager, First Nations Services

Regional Hub Manager, First Nations Services

Job Information
Author pmnationtalk
Date June 15, 2022
Deadline June 30, 2022
Type Full Time
Company Ontario Clean Water Agency
Salary $90,348 - $132,514 - Annual
Location Mississauga, ON
Category Manager
Client Day Communications
Contact Information
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Regional Hub Manager, First Nations Services

The Ontario Clean Water Agency (OCWA) believes in Our Communities, Our Environment and Our People. As a trusted partner to municipalities, First Nations communities, businesses, governments and institutions across Ontario, we provide our clients with total solutions in water and wastewater. We are dedicated to working closely with our clients to help them build healthy, sustainable communities and organizations, and provide safe, reliable drinking water to thousands of Ontarians each day.

Are you an experienced leader looking for a challenging opportunity to lead a Province-wide Team in delivering safe and cost-effective water and wastewater treatment services? Are you up for the challenge of growing our business and positioning OCWA as a Total Solutions Provider and leader in the industry? Do you enjoy leading and engaging staff and developing relationships with clients and stakeholders in the industry, with particular emphasis on First Nations? If so, then consider the opportunity to serve as a Regional Hub Manager for our First Nations Services division. 

OCWA is seeking a proven, results-oriented manager, who has a strong understanding of First Nations, as well as experience in working with First Nations communities and organizations. This position will involve providing strategic leadership and overall management of OCWA operations to ensure the delivery of safe, reliable, cost-effective water and wastewater treatment and related services to First Nations clients.

Note: candidates can choose to work out of a designated location within our Northern Ontario Region.

As the Regional Hub Manager, First Nations Services, you will:

  • Support OCWA’s Executive Team in developing and implementing OCWA’s First Nations strategy.
  • Develop and lead relationship-building approaches that result in meaningful partnerships and ongoing engagement with First Nations communities and organizations in Ontario.
  • Develop and oversee business unit strategic and financial plans, developing multi-year strategic plan, budgets and resource plans.
  • Lead a team to address water emergencies, including in some remote fly-in communities in a 24-hour/7-days operation.
  • Be accountable for the business unit’s health and safety performance and regulatory compliance.
  • Be accountable for financial performance and ensure client retention, growth and profitability.
  • Oversee client relationship management, including meeting contractual obligations in the business unit.
  • Lead the team to identify business opportunities and deliver comprehensive water and wastewater operations, management and advisory services to clients.
  • Manage human resources through effective leadership of the team.
  • Integrate and implement OCWA’s strategies, policies, programs, guidelines and procedures across the business unit.
  • Participate as a member of OCWA’s Senior Leadership Team and actively contribute to the development and evaluation of client service objectives, business plans, performance measures, and issues management strategies.

Location: Anywhere in the North, Mississauga, ON

What’s in it for you?

  • Flexible learning and development opportunities.
  • Opportunities for career advancement and specialization with the largest provider of water and wastewater services in Ontario.
  • Work with the partner of choice for more communities than any other water and wastewater service organization in Ontario for over 25 years.
  • Work with an organization committed to innovation and advanced technology.
  • Unique opportunity to work with First Nations communities.
  • A defined benefit pension plan; Comprehensive Health Plan; Life and Disability Insurance.
  • Maternity and parental leave top-up benefits, including for adoptive parents.

What we are looking for:

Leadership skills:

  • You are inclusive and a values-based leader and have been successful in promoting equitable practices that value diversity and inclusion into your work environment and that support employee engagement.
  • You have experience leading employees while overseeing the management and administration of the provision of competitive and safe water and wastewater treatment facilities.
  • You can develop approaches to issues, programs and initiatives to promote and implement OCWA’s First Nations strategy.
  • You have knowledge of human resources management practices, policies and guidelines.
  • You can lead remote teams in a First Nations environment.

Knowledge of First Nations:

  • You are familiar with First Nations communities and organizations in Ontario, including governance protocols, policy priorities and perspectives.
  • You understand the historical, social, economic, legal, and political context underlying Indigenous policy development and government relations.
  • You are familiar with engagement principles and protocols relevant to First Nations and you have experience working with First Nations communities and organizations to gather input and build consensus.

Communication and Relationship Management Skills:

  • You have exceptional client-focused communication skills, with an emphasis on First Nations clients, and understanding of First Nations history, culture and water issues and desire to learn more.
  • You have strong relationship-building skills to develop meaningful relationships and ongoing engagement with Indigenous communities and organizations.
  • You take a collaborative approach to working with ministry staff and stakeholders, and cross-government partners to advance common goals.
  • You demonstrate political acuity, and judgement skills to anticipate and manage contentious issues and identify mitigating strategies.
  • You have experience proactively responding to client business goals, as well as economic/market environmental changes that impact long-term business plans.

Technical Skills and Knowledge

  • You have knowledge of First Nations communities, history, culture and issues, and Federal and Provincial policies and frameworks, and applicable legislation.
  • You have knowledge of the theories, practices and technical details of processes/techniques in the continuous operation of multi-site, technically complex water and wastewater treatment facilities on a 24×7 basis.
  • You have knowledge and understanding of SCADA systems and alarm monitoring, Computerized Maintenance Management Systems (CMMS) and applicable financial programs for budgeting and presentations.
  • You have good working knowledge of federal, and provincial environmental and health and safety legislation, regulations, codes, standards and amendments to comply with mandatory requirements for environmental and human health, safety and security.
  • You have the ability to conduct research and gather relevant information to develop clean water and wastewater treatment service options for meeting future requirements resulting from economic growth.
  • Preference given to individuals that hold valid Operator Licences and that can be designated the Overall Responsible Operator (ORO) of the facilities.
  • You have a valid Class G driver’s licence.
  • Frequent travel may be required.

Other Essential Skills:

  • You have knowledge of financial resources management to develop and manage the department budget.
  • You have knowledge of procurement policies and procedures to oversee all stages of acquisition of goods and services, and prepare RFQs and RFPs.

The OPS/OCWA Commitment to diversity, inclusion, accessibility, and anti-racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy < > and the OPS Diversity and Inclusion Blueprint < > pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code >. Refer to the application instructions below if you require a disability-related accommodation.

Visit our website at to learn more about OCWA and to view all current opportunities.

Salary Range: $90,348 – $132,514 per year

Additional information:

  • 1 Permanent, Anywhere in the North, Mississauga, ON

Please apply by e-mail, only, with an application or resume and a covering letter (PDF format preferred) saved as JOB ID – First Last Name, clearly, completely and concisely showing how you meet what we are looking for, and quoting Job ID 183591 (File No. OCWA-55-22-FN), by Thursday, June 30, 2022, to:

Ontario Clean Water Agency
Hiring Manager: Richard Junkin
Email: [email protected]  

Only those applicants selected for further screening or an interview will be contacted.
Ontario Clean Water Agency is an equal opportunity employer
We will accommodate your needs under the Ontario Human Rights Code

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