Restaurant Supervisor

Restaurant Supervisor

Job Information
Author Santouka
Date January 7, 2021
Deadline Open
Type Full Time
Company Santouka Kamei Canada Foods Ltd.
Salary $16.00 - Per Hour
Location Toronto, ON
Category Retail / Food / Hosp
Contact Information
[email protected]

Santouka Kamei Canada Foods Ltd. (operating as; Hokkaido Ramen Santouka) at 2057 Yonge Street, Toronto Ontario; is looking for a Supervisor to work at a Japanese Ramen restaurant for a salary of; $16.00 per hour for 40.0 hours per week.


  • Minimum of two years or more of experience serving at full-service restaurant is required
  • Previous leadership experience is preferred
  • Must have excellent customer service, organizational and communication skills
  • Must be able to work evenings, weekends and overtime as assigned
  • Must be able to work well in a fast-paced environment
  • Completion of secondary (high) school is required
  • Proficient in oral and written English is required

Job Duties

  • Supervise servers to ensure that all Hokkaido Ramen Santouka steps of service standards are met through all customer interactions.
  • Assist the Manager in interviewing and selecting staff.
  • Train new employees and ensure that all steps of service as outlined in Hokkaido Ramen Santouka training manuals are followed on a daily basis.
  • Analyze staff evaluations and feedback to improve the customer’s experience.
  • Schedule shifts for staff according to the company’s guidelines.
  • In conjunction with the manager monitor the quality and presentation of all food items, liaising with Chefs to ensure the same.
  • Ensure cleanliness of serving areas on a daily basis.
  • Monitor inventory reports and place orders when required.
  • Respond to customer complaints tactfully and professionally, and report to the Manager.
  • Complete all necessary daily reports at the end of each shift.
  • Work in any area requiring additional staffing.
  • In the absence of the Manager carry out the daily operation of the restaurant.
  • Any other duties requested by the Manager.

We invite qualified candidates who are; new immigrants, youth and indigenous people to also apply.

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