Sr. Manager Pharmacy Training and System Development – 12 Months Contract

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Sr. Manager Pharmacy Training and System Development – 12 Months Contract

Job Information
Author pmnationtalk
Date November 22, 2021
Deadline Open
Type Full Time
Company Express Scripts Canada
Location Mississauga, ON
Category Patient Care & Pharmacy
Client Express Scripts Canada
Contact Information
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Sr. Manager Pharmacy Training and System Development – 12 Months Contract

Primary function of this role is to act as the subject matter expert for all pharmacy related systems. This position is central in defining and prioritizing pharmacy operations systems solutions, enhancements, functionalities required to meet strategic and financial business objectives.

Secondary functions of this role are to Lead, develop and support all training programs for our rapidly growing business. This will include creating onboarding plans for all new employees who join our teams nationally.

12 Months Contract


Systems Development

  • Support all pharmacy related systems by being the subject matter expert and key point of contact for any system issues that may arise.
  • Participate in regular meetings with Pharmacy Operations stakeholders and Product team to prioritize  Pharmacy product development initiatives across all agile teams
  • Troubleshoot and test products/systems as required to support timely development of Pharmacy IT solutions

Pharmacy Training

  • Responsibility for creating and implementing training programs for all new pharmacy employees
  • Provide ad hoc support to employees and teams who may require additional training support from time to time


  • Minimum of 5+ years of experience within pharmacy systems
  • Pharmacy training
  • Pharmacy Regulations
  • Client/Patient needs, satisfaction drivers
  • Collaborative/partnership style
  • Comfortable with deriving formulas in MS Excel and creating presentations in MS PowerPoint
  • Ability to handle complex analysis and develop resolutions to complex modeling issues
  • Ability to work with minimal to no oversight
  • Team approach, partnership, solid written and verbal communication

Internal Applications Deadline – November 25, 2021

Express Scripts Canada is a Cigna company

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada’s leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

If you require accommodation in completing the online application process, please email: [email protected] Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

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