Switchboard Operator / Receptionist

Switchboard Operator / Receptionist

Job Information
Author pmnationtalk
Date January 18, 2021
Type Full Time
Company Interior Health Authority
Location Penticton, BC
Category Medical / Health
Client Interior Health Authority
Contact Information
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Community :PENTICTON
Status :CASUAL
Position Summary

Penticton Regional Hospital is looking for a Casual Switchboard Operator / Receptionist. Apply today!

When you apply, please ensure you include the following documentation for your application to be considered:

  • A current Typing Test 45 wpm or greater completed within past 48 months from a recognized institution, (ON-LINE TESTS NOT ACCEPTED);
  • Your Grade 12 Diploma;
  • Certificate or Official Transcript showing proof of completion of a Medical Terminology Course;
  • Your Resume indicating one year’s recent related experience, Or an equivalent combination of education, training and experience;
  • A Cover Letter stating your availability to start in a new position;
  • Certificates/Diplomas/Transcripts must be from accredited Schools/Colleges/Universities.

This position performs a variety of clerical duties associated with operating the switchboard, receiving and registering patients, processing accounts receivable such as:

  • Operating switchboard and public address/paging systems;
  • Participates in various emergency procedures;
  • Receives patients/visitors and directs to appropriate areas and checks valuables into the safe;
  • Patient registration – admitting duties, arranging escorts for patients, preparing identity armbands, cards and admitting forms;
  • Receiving payments for a variety of patient bills and sundry accounts, balances daily cash;
  • Clerical duties – typing, compiling and distributing various documents/lists/schedules, completing data entry for admissions and patient count.

Hours of work: Rotating, Days, Evenings, Nights – 07:00 to 15:00, 15:00 to 23:00, 09:00 to 17:00, 17:00 to 21:00, 23:00 to 07:00

This is a Casual opportunity. Casual means there are no guaranteed hours and work requirements can vary from 0 – 37.5 hours per week.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Everyone plays a role in the care continuum. Together, we create great workplaces….Be part of a dynamic team!

Come and join us! Our focus is on giving people room to grow, to make an impact in the lives of others.


Education, Training and Experience:

  • Grade 12, plus
  • One year’s recent related experience, Or an equivalent combination of education, training and experience
  • Completion of a Typing Test 45 wpm or greater, dated within the past 48 months and must be issued from a valid institution only. (ON-LINE TESTS ARE NOT ACCEPTED)

Skills and Abilities:

  • Ability to keyboard 45 wpm.
  • Working knowledge of medical terminology.
  • Ability to operate related equipment ((i.e. computer hard and software such as Windows, MS Office etc).
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to deal with patients, visitors and employees in an effective manner.
  • Ability to organize work.
  • Physical ability to carry out the duties of the position.


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