Transitional Support Services Worker (TSS)

Job Information
Author alnationtalk
Date March 25, 2023
Deadline Open
Type Full Time
Company Canadian Red Cross
Salary $15.50 - Per Hour
Location Chatham-Kent,ON
Category Transition Worker
Client Canadian Red Cross
Contact Information
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Title: Transitional Support Services Worker, Home Care Support
Employee Working Location: Office / In person (Chatham-Kent,ON)
Employment status: Casual
Salary band: $15.50 / hour

The Canadian Red Cross (CRC) – one of the most inspirational not-for-profit organizations on this planet and an awardee on the Forbes list of Canada’s Best Employers 2022 – is seeking a Transitional Support Services Worker to join our team.

We are guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.

Starting with the hiring process, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.

The incumbent will be working with the Program Manager and Coordinators, the Transitional Support Services Workers are overall responsible for supporting clients during the transition from hospital to client’s home in accordance with established service plan.

In this role, you will:

  • Provide support to client during hospital discharge process and during the transition from hospital to the client’s home in accordance with established service plan.
  • Complete basic errands and home management duties as required, in accordance with established service plan, i.e., preparing nutritious meals while safely and hygienically storing and handling food and maintaining the comfort and safety of the client’s immediate environment.
  • Complete risk analysis of home using standardized Risk Assessment tool.
  • Facilitate client and caregiver engagement, referrals to Community Support Services and discharge process as per program guidelines.
  • Identify and report any unsafe equipment and situations, handle and store hazardous products safely (WHMIS).
  • Provide companionship to clients within therapeutic boundaries.
  • Observe and report any concerns related to the client or their environment to the Program Coordinator.
  • Maintain confidentiality of clients, caregiver/family, and the Canadian Red Cross Society.

What we are looking for:

  • Minimum qualifications of Standard First Aid and CPR-C.
  • Fluency in English is required, French is an asset.
  • Previous experience with elderly clients is an asset.
  • Interpersonal skills typically gained through daily living skills: dependable, punctual, ability to manage stress and interacts well with others.
  • Ability to follow care plan as identified by the appropriate funder agency.
  • Self starter and able to work in an environment with ambiguity.
  • Proven analytical and problem-solving skills, ability to be a supportive and productive team member.

Working conditions:

  • Duties are principally conducted at the in the residencies of the clients.
  • Hours of operation are from 8.30 am to 4.30 pm, Monday to Friday.
  • The work can require irregular hours, but never outside of hours of operation.
  • Please note that relocation funding is not available for this position.
  • Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
  • If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).
  • At this time, the CRC has temporarily suspended our Covid-19 vaccination policy and does not require but continues to strongly encourage full vaccination of all our personnel.

Qualified applicants are encouraged to apply as soon as possible – those who apply after the selection process has started may be held for a second review if needed OR reviewed for alternative roles. We appreciate the time and effort it takes to apply and thank you in advance.

If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.


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