REQUEST FOR PROPOSAL (RFP) (Reference # P2P 105809)

Requirement
Canada has a requirement for the provision of Conferencing and Operator Assisted Services (COAS) which consists of a cloud-based conferencing application platform for audio/web conferencing, operator-assisted audio conferencing and a web-based service portal for Shared Services Canada (the “Client”). The contract period for any resulting Conferencing & Operator Assisted Services (COAS) contract is intended to be 4 years, plus 6 option periods of one year each.

RFP Closing Date
June 21, 2023 @ 2:00PM Eastern Standard Time (EST)

RFP RESPONSE SUBMISSION
In order to submit a response to this RFP, Bidders must follow the instructions in the RFP which would be accessible as detailed below. The Bidders may contact the Contracting Authority if they have any issues in the accessibility of the RFP document at the following email address: eric.vanasse@ssc-spc.gc.ca
Bidders must email their response to the Contracting Authority, eric.vanasse@ssc-spc.gc.ca.

TRADE AGREEMENTS
The following trade agreements apply to this procurement process:
Canadian Free Trade Agreement (CFTA)
Canada-Korea Free Trade Agreement
World Trade Organization Agreement on Government Procurement
Canada-Chile Free Trade Agreement
Canada-Colombia Free Trade Agreement
Canada-Peru Free Trade Agreement
Canada-Panama Free Trade Agreement
Canada-Honduras Free Trade Agreement
Canada-Ukraine Free Trade Agreement
Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
Canada-European Union Comprehensive Economic and Trade Agreement (CETA)

SECURITY REQUIREMENTS
There are security requirements associated with this requirement:
Contract Security Program – Security Requirements Check List (SRCL)
Supply Chain Security Information (SCI Assessment)
Cloud Service Provider Information Technology Security (CSP ITS) Assessment