Food Service Supervisor

Employer: Zaaffran Food and Kitchen

Company Description: Zaaffran Food and Kitchen is your go-to destination for authentic Pakistani cuisine, offering a rich tapestry of traditional desi flavors that bring the essence of Pakistan to your table. From sizzling kebabs and aromatic biryanis to hearty curries and freshly baked naans, every dish is crafted with care using the finest ingredients and time-honored recipes. Whether you’re craving the comfort of home-cooked meals or exploring the vibrant tastes of Pakistani culture, Zaaffran promises a dining experience that’s both memorable and satisfying. Perfect for food lovers seeking a true taste of Pakistan.

Business Address/Location of Work: 812 Britannia Rd W Unit 101, Mississauga, ON L5V 0A6

Nature of Employment: Permanent Full-Time, Shift and Flexible Hours, Evening and Weekend Availability Required.

Hours: 35-40 hours per week

Salary: $35.00 per hour

Benefits: 4% Vacation Pay

Number of Positions: 1

Language: English

Job Summary:

The Food Service Supervisor at Zaaffran Food and Kitchen will oversee daily restaurant operations, ensuring exceptional service and high-quality food delivery. Responsibilities include managing staff, coordinating kitchen and dining activities, maintaining hygiene and safety standards, and addressing customer concerns. The ideal candidate will have strong leadership skills, a passion for Pakistani cuisine, and experience in the food service industry to uphold Zaaffran’s commitment to excellence.

Job Responsibilities

1. Supervise and Coordinate Staff: Oversee the activities of kitchen and serving staff, ensuring efficient workflow and teamwork.
2. Train and Mentor Employees: Provide training to new hires and ongoing guidance to staff on food preparation, service standards, and safety protocols.
3. Ensure Food Safety and Hygiene: Monitor compliance with health, safety, and sanitation regulations to maintain a clean and safe dining environment.
4. Manage Customer Service: Address customer inquiries, resolve complaints, and ensure a high level of satisfaction with dining experiences.
5. Schedule Shifts: Organize staff schedules, assign duties, and manage staffing levels to meet operational needs.
6. Monitor Food Quality: Oversee food preparation, presentation, and portioning to ensure consistency and adherence to Zaaffran’s standards.
7. Control Inventory: Manage stock levels, order supplies, and monitor inventory to minimize waste and ensure availability of ingredients.
8. Maintain Financial Records: Assist with cash handling, daily sales reports, and other administrative tasks to support smooth operations.

Minimum Skills Requirements:

• Bachelors Degree;
• It bodes well to have completed a post-secondary program in food service administration; and
• Must be dependable, reliable and have effective leadership, organizational, and effective communication skills.

Please apply by email at zaaffran.hr@outlook.com with resume.