Food Service Supervisor

Job Information
Author bigmooicecream
Date September 6, 2025
Deadline Open
Type Full Time
Company 1421552 Alberta Ltd. o/a The Big Moo Ice Cream Parlour
Salary $17.50 - Per Hour
Location Sylvan Lake, AB
Category Supervisor
Contact Information
stephanie.thebigmoo@gmail.com

Company: 1421552 Alberta Ltd. o/a The Big Moo Ice Cream Parlour

Business information: We are an ice cream and toys shop with a great lakefront location providing tasty ice cream selection and variety of fast food. We also sell toys, inflatables and snorkels.

Business Address: 4603 Lakeshore Drive, Sylvan Lake, Alberta, T4S 1C3

Work Location: Same as above

Type of Employment: Full time – Permanent

Estimated Start Date: As soon as possible

Job Description

  • Establish methods to meet work schedules.
  • Requisition food and kitchen supplies.
  • Requisition drink and bar supplies.
  • Supervise and co-ordinate activities of staff who prepare and portion food.
  • Train staff in job duties, sanitation and safety procedures.
  • Estimate ingredient and supplies required for meal and drink preparation.
  • Hire food service staff.
  • Ensure that food and service meet quality control standards.
  • Address customers’ complaints or concerns.
  • Maintain records of stock, repairs, sales and wastage.
  • Prepare food order summaries for chef.
  • Supervise and check assembly of trays.
  • Supervise and check delivery of food trolleys.

Requirements

  • Education: Completion of high school.
  • Experience: A minimum of 2 years of experience in food preparation or service is required. If the candidate does not have 2 years of experience, a post-secondary certificate in food service administration, hotel and restaurant management or a related discipline is required.
  • Working Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Standing for extended periods, Attention to detail.
  • Personal suitability: Client focus, Efficient interpersonal skills, Flexibility, Team player, Initiative, Dependability.
  • Supervision: 11-15 people. Food service counter attendants and food preparers. Staff in various areas of responsibility.
  • Language: English is required
  • Salary: $17.50 per hour, 35-44 Hours per week.
  • Benefits: Employees receive a 15% discount on our products and stores. Transportation costs covered if workers needs to relocate.

Important information:

This position will require working 8-hour shifts between 9:30 AM to 9:00 PM in winter time and between 9:30 AM to 11:00 PM during summer. 1-2 days off per week provided on a rotational basis. Flexibility on schedule is required.

Apply by e-mail to: stephanie.thebigmoo@gmail.com

Send To Friend Email Print Story

NationTalk Partners & Sponsors Learn More