Job Title:
Office Manager

Salary:
$35.00 hourly for 35 – 40 hours per week (Overtime applicable after 40 hours a week)

Anticipated Start Date:
As soon as possible

Terms of Employment:
Permanent, Full-Time, Part Time

Number of positions: 1

Job requirements

Languages

English

Minimum Education

Completion of secondary school

Experience

1-2 years of experience in Office Administration is required.

Specific Skills

• Oversee the scheduling of print and signage projects to ensure timely delivery.
• Act as a bridge between sales, design, and production teams to ensure client requirements are clearly communicated and met.
• Monitor the progress of print and signage orders, ensuring that designs are approved, proofs are reviewed, and production proceeds smoothly.
• Review proofs with clients for accuracy before sending them to production, ensuring customer satisfaction with final designs.
• Take detailed orders from clients, ensuring all project specifications (e.g., dimensions, materials, colors) are accurately captured.
• Handle complaints, concerns, and post-production issues, ensuring quick resolutions and maintaining positive client relationships.
• Oversee the inventory of printing supplies (paper, ink, etc.) and signage materials (vinyl, acrylic, metal, etc.), ensuring sufficient stock levels for both printing and sign production
• Keep track of stock levels and reorder materials as necessary to avoid production delays.
• Build and maintain relationships with vendors to ensure timely delivery of materials and manage pricing agreements.
• Generate invoices for completed projects, ensuring all services (design, printing, signage installation) are accurately billed.
• Ensure that all print and sign products meet the company’s quality standards, checking for defects in print quality, color accuracy, and material finish.
• Supervise office and production staff, providing guidance and support as needed.
• Coordinate staff shifts, ensuring production deadlines are met, especially during busy periods.
• Provide training to new employees on office procedures, safety protocols, and customer service standards.
• Oversee the maintenance and troubleshooting of printing and signage production equipment (e.g., large format printers, laminating machines, vinyl cutters).
• Keep organized records of client orders, invoices, and project details for future reference.
• Regularly follow up with clients for repeat business, ensuring satisfaction and gathering feedback for continuous improvement.

Work conditions and physical capabilities:
Fast-paced environment, work under pressure, attention to detail

Personal suitability:
Ability to multitask, flexibility, reliability, organized, team player

Business equipment:
Electronic scheduler, MS Excel, MS Office, MS Word and Windows

Other:
Candidate must be legally entitled to work in Canada.

Office Address and work location:

#108 – 12940 80 Avenue
Surrey, BC V3W 3B2 Canada

Employer:
Fine Print & Signs

How to Apply:
By Email: fineprint12@outlook.com