Snowy Owl Sled Dog Tours Inc. located at 109 – 829 10th Street, Canmore, AB T1W 0C3 is recruiting a dedicated and energetic Tour Guide Supervisor to oversee and support our team in delivering exceptional guest experiences in the stunning Canadian Rockies. You’ll play a hands-on role, leading by example and ensuring smooth daily operations.

The wage offered is $24.00 per hour working an average of 35 – 44 hours per week. This is a seasonal full-time position. Benefits including extended health, vision and dental and are available after 3 months of employment. Our ideal candidate will have strong leadership and interpersonal skills and be able to work early mornings, evenings, weekends, and shift rotations. We require a candidate who has at least 1 to 2 years experience in a similar supervisory role.

Duties and Responsibilities

• Supervise and coordinate tour guide staff in a rural, remote setting
• Create and manage work schedules and procedures
• Perform all duties of a tour guide as needed
• Train and onboard new staff in safety, customer service, and company policies
• Resolve workplace and customer service issues
• Maintain equipment and systems, arranging repairs as needed
• Requisition materials and supplies
• Prepare reports and provide recommendations to improve service and efficiency
• Assist clients/guests with special needs.

Requirements and Qualifications

• Minium of 1 to 2 years in a similar supervisory role
• Completion of high school diploma or GED certificate
• Must have standard first aid and level C CPR certificates
• Proficiency in MS Outlook
• Must be able to work on-site in a rural, outdoor environment. Remote work is not available.
• Must be able to work early mornings, evenings, weekends, and shift rotations.
• Strong leadership and interpersonal skills and excellent oral communication

To apply, please send your resume to:

Email:  snowyowltoursjobs@gmail.com

By mail:  109 – 829 10th Street, Canmore, AB T1W 0C3