Employer                                            :               2437039 Ontario Inc.

Location                                               :               18 Lloyd Crescent, Brampton, Ontario, L7A 4J5

Job Title                                               :               User Support Technician

NOC Code                                           :               NOC 22221.

Positions Available                      :                1

Term                                                     :               Permanent, Full Time.

Salary                                                 :                $34.00/hour.

Start Date                                           :               As Soon As Possible.

Education                                            :               Secondary School.

Language                                             :               English.

Experience                                          :           1 to 2 years in trade.

Essential Skills:

Reliability, Judgement, Organized, Flexibility, Team Player, Client Focus

Duties:

• Communicate via digital means or face to face with computer users who are having problems, to identify and record their issues.
• Consider user guides, technical guides, and other documentation, to investigate and execute solutions.
• Provide guidance and training to users in response to identified difficulties.
• Recreate, identify and resolve technical issues face by users.
• Assist users with company systems, networks, and the Internet as required in response to detected issues.
• Gather, arrange and maintain a problems and solutions log for use by other technical support analysts.
• Contribute to the redesign of applications and computer software.
• May supervise other technical support workers in this group.

Please apply to itworkxto@gmail.com with your resume and cover letter or mail at 18 Lloyd Crescent, Brampton, Ontario, L7A 4J5