Restaurant Manager
Company: Chubby’s Jamaican Kitchen Inc. o/a Chubby’s Jamaican Kitchen (GUSTO 54 Group)
Business Information: Inspired by home-style cooking infused with the warmth and vibrancy of Jamaica’s culture and people, Chubby’s Jamaican Kitchen melds old and new, inside, and out to create a transporting dining experience complete with delicious Caribbean cooking, eclectic design and soulful hospitality. Celebrated in the Toronto community and abroad, Chubby’s Jamaican Kitchen has been recognized as a “Best Restaurant” by Toronto Life, Thrillist, and Now Magazine, as well as a recommended Toronto restaurant by the Michelin Guide.
- Business address: 104 Portland St, Toronto, ON M5V 2N2
- Location of work: Same as above
- Type of Employment: Full-time – Permanent
- Estimated Start Date: As soon as possible
Job Description:
- Curate an Awesome Guest Experience.
- Follow and enforce systems to ensure consistency in product and service.
- Touch tables and build rapport with Guests and perform quality investigations.
- Maintain Pristine Physical Plant.
- Perform Guest recoveries when necessary.
- Create a Supportive, Safe and Growth Oriented Work Environment.
- Foster an environment of happy people making people happy.
- Conduct Pre-Shift meetings.
- Audit Staff performances and give in the moment feedback.
- Work Safely in accordance with Health & Safety Act.
- Hold regular training meetings to consistently develop knowledge and skills of team members.
- Manage Daily Operations.
- Perform Comps, Voids and other POS functions.
- Set staff work schedules.
- Ensure restaurant is staffed to maintain optimal profit margins.
- Check Inventory, order FOH Supplies.
- Inspect and sign for incoming orders.
- Open/Close restaurant in accordance with daily checklists.
- Follow and Enforce Company Policies and Procedures.
- Cash handling & reconciliation.
- Continually Develop Management Skills.
- Ongoing development of product knowledge.
- Use strategic thinking when collaborating with GM on new systems and processes.
- Keep up to date with Industry Trends.
Requirements:
- Education: Completion of high school is required
- Experience: A minimum of 4 years of experience in the food service sector, including supervisory experience, is required. In the event that the candidate does not have at least 4 years of experience, a post-secondary certificate related to hospitality or food and beverage service management or a related discipline is required.
- Experience and knowledge of Jamaican cuisine is a strong asset
- Work Conditions and Physical Capabilities: Fast-paced environment, Repetitive tasks, Attention to detail, Large workload, Work under pressure, Standing for extended periods
- Personal Suitability: Positive attitude, Efficiency, Energetic, Goal-oriented, Hardworking, Integrity, Proactive,
Time management, Collaborative, Dependability, Reliability, Team player, Organized, Effective interpersonal skills, Accurate, Initiative, Judgement, Client focus, Flexibility, Excellent oral and written communication.
- Computer and technology knowledge: Point of Sale (Toast or comparable), MS Excel, MS Word, Inventory System (MarketMan)
- Supervision: 30 people
- Language: English is required
- Salary: $60,000 Annually, 44 Hours per week.
Benefits: Dental insurance, Extended Medical Insurance, Free meals while working, Employee discount in all our GUSTO 54 restaurants.
Important information:Flexibility in schedule is required. Position requires extended work hours, including evening, night, weekend, and holidays as needed. The candidate will work 6 to 10 hours a day within the rotational shifts that are available from 9:00 AM up to 1:00 AM.
Apply by e-mail to: shannon@chubbysjamaican.com
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