Peer Support Worker

Peer Support Worker

Job Information
Author pmnationtalk
Date January 10, 2021
Type Full Time
Company Interior Health Authority
Location Kelowna, BC
Category Medical / Health
Client Interior Health Authority
Contact Information
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Community :KELOWNA
Position Summary

We have an exciting opportunity for a mental health worker who has personal experience with mental illness to join the ACT team in Kelowna in a permanent full time capacity.

This is a peer support position where applicants must have experienced our system as a client living with mental illness and are passionate about sharing their experiences in order to support others who also have mental illness.

The Peer Support Worker (PSW) shares their own consumer knowledge and lived experience of mental illness/substance use to assist Assertive Community Treatment (ACT) clients to live successfully in the community. The PSW provides a variety of supports to assist clients living with mental illness/substance use such as emotional and social supports, life skills assistance, information, resources, and demonstrations. The PSW works in collaboration with the ACT team so that the client’s self-identified goals for recovery and community integration are supported by appropriate services and practices, are consistent with the values of self-determination /choice and harm reduction. Services are provided in any environment including: the streets, shelters, hospitals, apartments, office.

Shifts of work are Monday to Friday, 08:30 – 16:30.

The Assertive Community Treatment (ACT) team approach is designed to provide comprehensive, community-based psychiatric treatment, rehabilitation, and support to persons with serious and persistent mental illness such as schizophrenia. Among the services ACT teams provide are: case management, initial and ongoing assessments; psychiatric services; employment and housing assistance; family support and education; substance abuse services; and other services and supports critical to an individual’s ability to live successfully in the community. Clients served by ACT are individuals with serious and persistent mental illness or personality disorders, with severe functional impairments, who have avoided or not responded well to traditional outpatient mental health care and psychiatric rehabilitation services. Persons served by ACT often have co-existing problems such as homelessness, substance abuse problems, or involvement with the judicial system.

If this opportunity is aligned with your experience, training and passion for mental health, apply today!

  • We invite applicants to self-identify as First Nation, Métis or Inuit within cover letters and/or resumes.
  • Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with the application process, job readiness, interview readiness or tips for resume and cover letter writing, send your question via email to [email protected] to be redirected to the Employment Advisor.


Education, Training and Experience:

  • Two years of lived experience in recovery from substance use or co-occurring substance use and mental illness.
  • Certificate in a Social Services program and successful completion of a recognized Peer Support Training program plus two (2) years recent related experience in a peer support role or an equivalent combination of education, training, peer support and employment experience
  • Appropriate valid BC driver’s license.

Skills and Abilities:

  • Ability to engage clients.
  • Ability to establish and maintain rapport with clients and their families.
  • Ability to work with a culturally diverse population.
  • Working knowledge of community, social, & health programs and resources
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to plan, organize, prioritize and meet deadlines.
  • Ability to analyze and problem solve.
  • Ability to model, instruct and teach life skills.
  • Ability to observe and recognize changes in clients.
  • Ability to work independently and as a member of a multidisciplinary team.
  • Ability to use effective interpersonal skills to establish/maintain effective working relationships with coworkers, the public and other agencies.
  • Ability to promote positive change and independence.
  • Conflict resolution and crisis intervention skills.
  • Physical and mental ability to carry out the duties of the position.
  • Ability to operate related equipment including proficiency in relevant computer applications.
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